# AI agent development company in the UAE

> AI agent development in the UAE: agents that run a real business process, measured on your own documents, with exceptions sent to a person. Book a call.

We build AI agents that run a business process rather than talk about one. Each agent does what a person was doing by hand, is measured against your own documents, and hands anything out of scope to a person on your team.

**Service type:** AI Agent Development

## What an AI agent build with innopalm includes

Every agent ships with the same assurance work, whatever process it runs.

- Agents for outreach, research, document handling, and back-office tasks
- Document and invoice extraction that writes the fields straight into your systems
- Answers grounded in your own documents, with the source returned
- A recorded test set of 100 to 300 of your real documents, built before a model is chosen
- A measured accuracy figure you see before you accept the work

## Why teams choose innopalm for AI agents

- Agents that fail closed: out-of-scope or low-confidence inputs go to a person
- No invented data: an unknown supplier or item code is refused, never guessed
- A written list of the decisions a person must approve before the agent acts
- Code, tests, and documentation you own at handover

## How an AI agent project runs

Discovery decides whether an agent fits at all, and the test set comes before the model.

- **Discovery and scoping** We work out whether an agent is the right answer. We advise against one when no real business process sits behind it, or when a standard tool covers the process through configuration alone.
- **The test set comes first** The first two weeks go to collecting 100 to 300 of your real documents into a recorded test set, before any model is chosen.
- **Build with regular demos** You see running software every 2 to 3 weeks. Answers are grounded in your documents, and we fine tune on your material where a general model is not accurate enough.
- **Measure, then accept** The agent runs against the recorded cases and you see how often it is right before you accept the work. An AI security assessment runs before launch.

- [Read the AI agent development guide for UAE enterprises](https://www.innopalm.com/insights/ai-agent-development-uae-enterprise-guide)
- [See AI and machine learning development for AI features inside your software](https://www.innopalm.com/services/ai-machine-learning-development)

## What an AI agent project costs

The same project floor and payment terms as any other build.

- **From AED 50,000, discovery included** An agent project starts from our AED 50,000 floor with discovery and scoping included, and is priced above it by the custom AI work: the test set and the accuracy measurement a plain build does not carry.
- **Milestone payments on acceptance** Payment is milestone based, and each milestone falls due when you accept the work in front of you, including the measured accuracy figure.

## Frequently asked questions

### When do you advise against an AI agent?

When there is no real business process behind it, such as a generic chatbot with nothing for the agent to run, when a standard tool already covers the process through configuration alone, or when the budget is below our AED 50,000 project floor.

### How do you stop an agent from making things up?

The output is locked to a fixed schema, and every supplier, item code, or customer the agent returns is checked against your master data; a value that is not there is refused. Every value points to the document, page, and region it came from, and where the same fact appears in several documents and they disagree, the record is held for a person.

### What happens when the agent is not sure?

It fails closed. An input that is out of scope, or below the confidence threshold we agree with you, goes to a person on your team instead of being acted on.

### What does an AI agent project cost?

Projects start from AED 50,000 with discovery and scoping included, priced above that by the custom AI work. You see running software every 2 to 3 weeks, and each milestone payment falls due when you accept the work.

### Which models do you build agents on?

We build on leading Claude and open models, chosen to fit the problem, and we measure the choice against your recorded test set rather than taking a model's general benchmarks on trust.

### What happens if the AI service the agent depends on goes down?

Work queues safely and your team can carry on by hand until the service returns.

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