Custom CRM development in Dubai and the UAE
A CRM built around howyour team quotes, follows upand wins
What a custom CRM from innopalm includes
Every CRM build is scoped around the records your team keeps today, including the ones kept off-system.
Enquiry to quotation to handover, with every revision and approval recorded
Customer-specific price lists and margins on each quotation line
WhatsApp Business conversations linked to the customer and the deal
English and Arabic screens and documents
Links to the accounting package or ERP you already run, so nobody retypes an order
Why teams choose innopalm for a custom CRM
A written scope you approve before we build, and a price fixed once it is approved
Your customer records migrated twice, so you check them before cutover
The people who use the CRM every day sign it off in user acceptance testing
No per-user licence after handover: you own the source code and the data
How a custom CRM project runs
Discovery starts from the spreadsheets and message threads your team uses today.
- (01)
Discovery and scoping
Two to three weeks at the start, included in the project. We sit with the people who keep the spreadsheets, document how enquiries really move, and end with a written scope you approve.
- (02)
Build with regular demos
You see running software every 2 to 3 weeks and steer it while changes are still cheap. The first release goes live 6 to 12 weeks from kickoff.
- (03)
Migration you can check
We map every field before engineering and run the data migration twice, so your team compares the result with the old records before cutover.
- (04)
Acceptance and hypercare
Your users run acceptance testing and sign it off or send it back with a list. After go-live we stay on the system in hypercare for two months.
What a custom CRM costs
The same project floor and payment terms as any build.
- (01)
From AED 50,000, discovery included
A custom CRM starts from our AED 50,000 floor with discovery and scoping included. What moves a quote above it is named before we write the figure: each system we connect, the records we migrate out of spreadsheets, offline use on phones, and any AI that reads documents for your team.
- (02)
Milestone payments on acceptance
There is no hourly rate. Each milestone is paid when you accept the work in front of you.
Related case studies and sectors
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A single leasing and management platform that retired a stack of disconnected spreadsheets for a property developer's portfolio.
Real estate
Property platforms, broker CRMs, listing portals, and operations tools for UAE real estate.